QRP, Inc’s goal is to achieve total customer satisfaction in the sale and delivery of its Quick Release Pins and additional manufactured products. All of QRP’s design and production efforts are focused on the manufacture of consistent, repeatable and reliable machined and assembled products. QRP drives for continual improvement in its Quality Management System with the purpose of overall customer service.
*Our Quality Policy is made available to all associates and is implemented and maintained at all levels within the organization.
QRP’s Quality Objectives are consistent with our Quality Policy, measurable, and monitored for adequacy and effectiveness.
The Objectives are as follows:
- Improvement in On-Time Delivery.
- Reduction of Nonconformances – internal and supplier.
- Reduction of customer-returned product.